Customer Service - Day Karkal Jewellery
Customer Service
DAY KARKAL sincerely provides personal customized services to our distinguished customers. The company has a high-end jewelry design team to provide customers with professional designs and create unique jewelry for you. You are welcome to contact us or make an appointment.
Want to add a personal touch? We provide engraving services that can add personal characteristics to your jewelry. In the DAY KARKAL boutique, we can provide you with appropriate suggestions based on the design, technical features, available space and metal thickness of the work.
Where possible, for the perfect fit, DAY KARKAL offers you the possibility of adjusting the size of your creation. This process is carried out by hand, allowing your creation to be adjusted to your wishes. This service is not available for certain creations due to their unique design. Our DAY KARKAL boutiques can inform you about the resizing specifications for each jewellery creation.
Jewellery is made to be loved and worn, but over time it may lose a little shine and superficial scratches can appear. The right care can restore the original beauty of your piece, for many years of wear to come. Our highly skilled craftsmen carry out processes entirely by hand, such as general cleaning, polishing or immersing your gold jewellery in a rhodium bath if it is made out of white gold. Polishing removes a fine layer of metal, so your pieces should only be polished when necessary.