PRIVACY POLICY - Day Karkal Jewellery

We at Day Karkal value your personal data and privacy very highly. We know how important it is to protect your personal data. We pledge to comply with the requirements of all applicable data protection laws and regulations in relation to personal data protection.

The terms of this Privacy Statement may be updated, revised, varied and amended from time to time as we deem necessary and the most current version will be the one available on our website www.daykarkal.com (” Website”). We will obtain your consent for changes to the terms of this Privacy Statement if such consent is required by applicable law. Any reference in these terms to “we”, “us” and “our” is a reference to Day Karkal LTD. Please read this Privacy Statement carefully to understand how we will handle your personal data.

Unless your express consent is required by applicable law, by providing us with your personal data , you are accepting the terms of this Privacy Statement and consenting to our collection, retention, disclosure and use of your personal data, including transfer of your personal data overseas, as specified in this Privacy Statement. Further, we will only use and transfer your data for direct marketing purposes as specified in this Privacy Statement.

In the event of any discrepancy or inconsistency between the English and other local language versions of the Privacy Statement, the English version will prevail.

1.How do we collect personal data and what do we collect?


The types of personal data that we collect will depend on the nature of your dealings with us. We may collect personal data from you by the following channels:

a. when you register for membership of any of our customer or sales and marketing programmes owned, managed
and/or controlled by us;

b. when you register to attend any of our events;

c. when you purchase goods and services from us or use services or products offered by us;

d. when you correspond with us; and

e. when you use the Group Website, other websites operated by our Affiliates (“Affiliates Website” and, together with the Group Website, the “Website”) or our official page on social media sites.

Types of personal data we collect

We may collect from you the following information which may contain personal data as defined under applicable data protection laws and regulations:

a. account registration information, including your name, gender, date and month of birth, age group, title, contact numbers (telephone, fax, mobile), postal address and email address;

b. billing information, transaction and credit card information (if you make a purchase from us);

c. shipping information (if you make a purchase from us);
records of correspondence between you and us; and

d. optional information about your marital status, occupation, personal monthly income, personal or professional interests, demographics, experiences with our products and services and contact preferences in order to provide you with further information about our products and services.

All information we collect about you may be combined with other information we hold about you.

Please take note that most of the goods and services, information, and sales and marketing materials provided on our Website or by other means are not directed towards minors as defined by applicable laws in your jurisdiction. If you are a minor under applicable laws in your jurisdiction, you must obtain the consent of your parent or guardian before providing us with any of your personal data.


2.How do we use personal data?

We collect, retain and use personal information about you for the following purposes:

a. to offer you with our products and services, including sending you marketing and promotional materials, event
information and e-shopping items relating to our products and services;

b. to provide you with rewards, vouchers or services under any of our programmes;

c. to handle and follow up with customer service calls, enquiries and complaints;

d. to perform research or statistical analysis in order to improve our goods and services and for sales and marketing
purposes;

e. to verify your identity and your eligibility to participate in our programmes;

f. to obtain statistics about users of our Website to analyse site usage in order to help its further development;

g. to provide you with a log-in ID for our Website; and

h. to make such disclosures as required by law.

You are not obliged to provide the personal data as may be required by us. However, we may not be able to provide you with our products and services if you do not provide us with the requested data.


3. Will your personal data be given to other persons?

We do not sell, rent or trade your personal data to or with third parties including our Business Partners. However, your personal data may be disclosed or transferred by us to the third parties described below:

a. third party suppliers of goods and services (whether in your jurisdiction or abroad) engaged by us to assist with
providing you our services (including marketing analysis and research, data entry, management of our customer
database, distribution of our sales and marketing materials, products rewards, vouchers and customer service)
“Third Party Service Providers”). Our Third Party Service Providers are under a duty of confidentiality and
contractually bound to use your personal data in connection with the purposes specified at paragraph 2 above,
and not for their own purposes (including direct marketing); and

b. competent court of law, law enforcement agencies and/or regulatory bodies for compliance with applicable laws
and regulations and protection of our legal rights.

4. Retention of your personal data

We will not keep personal data longer than is legally permitted pursuant to applicable data protection laws and regulations. We will purge unnecessary personal data from our system in accordance with our internal procedures.

5. Security

Protection of your personal data collected is a priority for us. We will always strive to ensure that your personal data will be protected against unauthorised access. We are based in Hong Kong. Your personal data may be accessed by us or transferred by us to and accessed by the third parties listed in paragraph 3, in Hong Kong or elsewhere in the world. Such personal data are only accessible by us or the personnel of the third parties listed in paragraph 3 for the purposes listed in paragraph 2, who will be instructed to observe confidentiality duty and the terms of this Privacy Statement when accessing such personal data.

Although we will do our best to protect and secure your personal data, we cannot guarantee the security of your personal data transmitted over the internet or any telecommunications networks.